Presentation of chapter

Whether it is in the academic or professional world, good communication is a key skill that accompanies you in your day-to-day interactions at university and beyond. In this module, you will learn about some basic communication principles that will help you to have a better understanding of some of the dynamics that play an essential role in a communication situation.

Whether it is to master the use of your university email or communicate effectively via email, improve your oral fluency or speak to persuade an audience, communication in the university environment is essential to your success.

Objectives of this chapter

  • Understand the challenges of using email at university
  • Optimise your email communication in an academic context
  • Request an appointment and communicate with teachers and the administration
  • Know the basic concepts of communication
  • Communicate to convince people
  • Communicate with ease in all circumstances by mastering verbal and non-verbal communication

Contents of this chapter

Partie A : Formal exchanges

➥ Module 1 : Understanding and using your email
Module 2 : Communicating by email at university
➥ Module 3 : Daily communication with your professors and the administration

Partie B : Speaking in front of an audience

➥ Module 4 : Key element to oral communication
➥ Module 5 : Persuasive communication
➥ Module 6 : Oral fluency